Quality care made easy........
Access
• All patients requiring urgent care are offered an appointment to be seen within 24 working hours of request
• All patients requiring routine treatment are offered an appointment to be seen within one week of request.
• DENTALCARE provides high quality general dental services that meets the specific needs of diverse groups where appropriate
Capacity
• Dentalcare practices are equipped to treat the local population and have been designed with capacity for additional GDS and/or specialist services
Quality
Dentalcare have clear policies, practices and procedures for clinical governance and to provide services based on best practice set out in guidance including:
• Delivering Better Oral Health: An evidence based Toolkit (DoH Sept 2007)
• Valuing People's Oral Health: A good practice guide for improving the oral health of disabled children and adults (DoH Nov 2007)
• Smoke free & smiling: helping dental patients to quit tobacco (DoH May 2007)
• NICE guidance on dentistry (NICE Oct 2004)
• Pandemic Influenza: Guidance for dental practices (DoH Sept 2008)
• PCT equality and diversity scheme
Value for money and affordability
• Dentalcare meet the PCT tests of affordability and Value for Money (VfM)
Integration
• Dentalcare will integrate with and positively contribute to the local healthcare community and other dental services
Innovation
• Dentalcare have a history of providing affordable innovations in clinical practice to improve oral health outcomes and will continue to do so.
Partnership working
DENTALCARE establishes a positive working relationship with PCTs and providers to facilitate and maximise service delivery
DENTALCARE meets regularly with PCTs for contract monitoring
DENTALCARE has contingency arrangements in place at all its practices in the event of unplanned leave (eg sickness), equipment failure and major incidents
DENTALCARE ensures all its practices performance is measured and audited regularly through its own "in house" processes in addition to those required by the PCT
DENTALCARE is an NHS provider and PCTs can be assured of NHS commitment.
Contact us for further details.